A tech startup is revamping its business model by nixing software user fees. Intellitek Systems of Fort Wayne made the announcement Tuesday.The company provides customer service and accounting software to small to mid-sized businesses. President Matthew May said eliminating the fees will save firms about $18,000 a year.
End-user fees are charges business customers pay for using software developed by another company. Fees are paid throughout the year.
To recoup the charges, May said his business will offer consulting and social networking programs to clients. He expects to reach $500,000 in annual sales for the year.
"This is something that came out of customer complaints about the end-user fees," said May, who operates out of the Northeast Indiana Innovation Center, 3201 Stellhorn Road.
"This could change the game, change the way companies are billed."